https://community.squareup.com/t5/Online-Store/need-help-on-automation/m-p/616845#M38849 <P>Hi Everyone,&nbsp;</P><P>I have created a follow up email with a coupon for customers who have purchased in the past. I thought it would be automated. Does anyone know which step I've missed on this?</P> Wed, 16 Nov 2022 16:12:34 GMT SandraM 2022-11-16T16:12:34Z https://community.squareup.com/t5/Online-Store/need-help-on-automation/m-p/616845#M38849 <P>Hi Everyone,&nbsp;</P><P>I have created a follow up email with a coupon for customers who have purchased in the past. I thought it would be automated. Does anyone know which step I've missed on this?</P> Wed, 16 Nov 2022 16:12:34 GMT https://community.squareup.com/t5/Online-Store/need-help-on-automation/m-p/616845#M38849 SandraM 2022-11-16T16:12:34Z https://community.squareup.com/t5/Online-Store/need-help-on-automation/m-p/616912#M38850 <P><A href="https://squareup.com/ca/en/software/marketing" target="_blank">https://squareup.com/ca/en/software/marketing</A></P><P>&nbsp;</P><P>There are some email marketing tools but it isn't included automatically in the plan.&nbsp;</P> Wed, 16 Nov 2022 19:28:31 GMT https://community.squareup.com/t5/Online-Store/need-help-on-automation/m-p/616912#M38850 Michael_L 2022-11-16T19:28:31Z