thread Square Appointment Annoying Pop-ups in Online Store

Square Appointment Annoying Pop-ups

RobinSpencer — Wed, 15 Feb 2023 17:12:13 GMT

Any idea how I turn off those annoying pop-ups in Square Appointments. Square adds these huge green messages that usually appear over the client name or other important information.

Re: Square Appointment Annoying Pop-ups

JJ_ — Fri, 17 Feb 2023 15:09:54 GMT

Hello @RobinSpencer

I would like to take a closer look into this. Would you mind sharing a screenshot or video of the green popups you're talking about today?

Please, make sure to @ me so I can get a notification of your response.

Re: Square Appointment Annoying Pop-ups

RobinSpencer — Fri, 17 Feb 2023 17:19:08 GMT

I don't see anywhere to attach the screenshot.

Re: Square Appointment Annoying Pop-ups

JJ_ — Fri, 17 Feb 2023 17:59:45 GMT

There should be a camera icon when replying that will allow adding a picture. However, if it's easier you can upload it to a service like Google Drive or Dropbox so you can share it here.

Re: Square Appointment Annoying Pop-ups

RobinSpencer — Fri, 17 Feb 2023 18:56:24 GMT

Re: Square Appointment Annoying Pop-ups

RobinSpencer — Fri, 17 Feb 2023 18:59:08 GMT

I get this green pop-up and another about syncing with Google or something and also about appointments that you can color code. I know all that just want the pop-ups turned off.

Re: Square Appointment Annoying Pop-ups

JJ_ — Fri, 17 Feb 2023 19:02:02 GMT

Oh! I see... These are the Getting Started or Tutorial Pop-Ups. Do they keep appearing even after pressing Edit in this example?

Re: Square Appointment Annoying Pop-ups

RobinSpencer — Fri, 17 Feb 2023 22:21:23 GMT

I don't need to edit I just need to see the the proper spelling of the names it blocks. Hopefully in one step without going to a second screen.

There are several pop-ups that always tell you what you already know and block the information they appear over.

Is there a way I can turn these off? Or can you suggest to SQUARE they appear in a less annoying place.

I am on APOINTMENTS all day and these repetitive and unnecessary pop-ups are annoying and just slow down my day.

Re: Square Appointment Annoying Pop-ups

JJ_ — Fri, 17 Feb 2023 23:21:07 GMT

Hey there @RobinSpencer I have tested this on my demo account and after performing the action recommended by the banner it disappeared and did not appear again after login out and back in. I recommend trying that, and if the problem persists the next step would be getting in touch with our direct support team to get this escalated.