thread Re: Map Locations Wrong in Online Store

Map Locations Wrong

VarlinAuthentic — Sun, 23 Apr 2023 02:51:16 GMT

I just added 2 locations to our website using 2 of our locations in square, and the map is showing both locations as some random place in Kansas (both of our locations are in Canada and are written correctly in square). When you click the map on the site it shows directions to our actual locations, but the map preview is totally wrong.

Re: Map Locations Wrong

Kassi_ — Tue, 25 Apr 2023 19:47:57 GMT

Hey there, @VarlinAuthentic -

To confirm - is it just the newest websites giving you this issue? Where are you seeing the map that is showing random places in Kansas - is it customer facing or on your Dashboard?

I will keep an eye out for your reply👀.

Re: Map Locations Wrong

VarlinAuthentic — Fri, 28 Apr 2023 22:29:35 GMT

It's in both our dashboard and on our customer facing site. You can see here https://www.varlinauthentic.ca/our-popups

Re: Map Locations Wrong

VarlinAuthentic — Fri, 19 May 2023 03:08:07 GMT

Hi Kassi, any update on this issue? It's still unsolved

Re: Map Locations Wrong

MayaP — Fri, 19 May 2023 18:52:48 GMT

Hey there @VarlinAuthentic I am stepping in for @Kassi_ while she is out.

You can manually adjust the pin displayed on their website from your Online dashboard.

On the Online dashboard, you'll select Fulfillment > Pickup & Delivery > Set up Location. You will go through a 3-step setup wizard to enable fulfillment for the location. Once done, the location will now show an Edit option, then choose Edit > Location Details > Scroll to the section 'confirm location on a map' where you have the ability to drag the map to pinpoint store location.

If you don't plan on offering pickup or delivery, you can disable those fulfillment options while retaining the map pin.