Trying to create invoice - Cannot perform operation

emab — Wed, 29 Nov 2023 03:54:38 GMT

Hello,

Since yesterday I've been having an issue with creating invoices. As I click on create, I get an error message saying ''Cannot perform operation''. It doesn't say why, there is no error number or anything. I logged out of both my square account and my browser, made sure my browser was up to date, and rebooted my pc. I am still unable to create an invoice. I've tried switching to the Square app on my phone and I was able to create a single invoice before running into the same issue.

Does anyone know what might be causing this?

Thanks in advance!

Ema

Re: Trying to create invoice - Cannot perform operation

_Violet — Wed, 29 Nov 2023 20:35:11 GMT

Hi @emab - I'm sorry to hear that this issue with Square Invoices has brought you to the Seller Community.

I suggest starting out with the troubleshooting steps for Invoices listed here. You can also try the browser troubleshooting steps here. If this doesn't improve things, please reach out to Support directly by logging into your Square account and heading here for further assistance.

I hope this helps!

thread Re: Trying to create invoice - Cannot perform operation in Online Store

Trying to create invoice - Cannot perform operation

Re: Trying to create invoice - Cannot perform operation