thread Re: Low Stock Reports in Online Store

Low Stock Reports

ModernDollar — Thu, 14 Dec 2023 15:40:48 GMT

Has anyone noticed issues with their Low Stock Report e-mails since Monday Dec 11th?

Normally we will receive the e-mail and it will tell us what either sold out or hit the low stock for the previous day and then will show everything that is out or low. Now I am just getting e-mails that show EVERYTHING that is out and not what sold out the day before. We have over 15,000 items, so this is a big issue for how we do our ordering. Any help would be appreciated.

Re: Low Stock Reports

JJ_ — Fri, 15 Dec 2023 23:03:53 GMT

Hello there @ModernDollar

I haven't seen any other reports recently. However, if this issue persists then, our Support team will be able to look into this with you!

When you have a moment, please reach out directly by logging into your Square account and heading here.

Re: Low Stock Reports

ModernDollar — Fri, 15 Dec 2023 19:58:36 GMT

Your link is broken for me. This has happened to us several times in the last year to us. Trying to contact someone that I was on the phone with the other day over this but no response.

Re: Low Stock Reports

JJ_ — Fri, 15 Dec 2023 23:15:09 GMT

Sorry to hear about this experience. Can you try this link instead?