How to locate transactions?

Chantducoq — Wed, 07 Aug 2024 08:42:43 GMT

I use Square a lots of times, today i was using it as usual, but when i arrived at the end of my day I look into the transactions and there was only 5...and i did at least 10 of it, I know I did it because i even demand my clients for the recip....is there someting similar that happend to any of you?

Thank you

The title of this thread has been edited from the original: Problems with the transactions?

Re: Problems with the transactions?

Breffni — Wed, 07 Aug 2024 08:41:54 GMT

Hi there @Chantducoq 👋 thanks for your post.

Sorry to hear that you're having some trouble.

Can you tell me a bit more about the transactions that you are referencing? Were they processed on the Point of Sale app or a different device?

If you issued your customer a receipt at the time, then you will be able to locate these payments in your transaction history here.

I would recommend checking the filters at the top of the transactions tab to ensure some transactions haven't been hidden by filters.

Let me know how it goes.

thread How to locate transactions? in Online Store

How to locate transactions?

Re: Problems with the transactions?