thread Re: BUG Location Name Does Not Update Correctly In Marketing Settings in Online Store

BUG Location Name Does Not Update Correctly In Marketing Settings

JTPets — Fri, 01 Nov 2024 11:49:48 GMT

Please review the lower sections of these images as they are not updating correctly in the square marketing settings resulting in confusion in my email marketing:

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

JTPets — Fri, 01 Nov 2024 11:50:19 GMT

@maxpete @isabelle for highlighting to correct people. Thank You!

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

_Violet — Fri, 01 Nov 2024 18:50:18 GMT

Hey there, @JTPets 👋 Your post was flagged to me.

I've taken a look at the screenshots you shared, but I'm not sure if I understand the issue exactly 😕 I see you've highlighted your location's address in your Location Default section as well as the preview of the footer of your Marketing emails. It looks like they are matching up, from what I can tell. Are you seeing a mismatch of addresses in these two sections on your end?

Could you reply with a little more information describing the issue? Or perhaps a video of the workflow you're following, up until you run into the issue.

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

JTPets — Fri, 01 Nov 2024 18:54:50 GMT

They are both saying its from the farmers market location, not the concession st location - The address updates but not the business name

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

JTPets — Thu, 07 Nov 2024 16:54:00 GMT

Were you able to understand my issue @_Violet ?

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

Summer2024 — Fri, 08 Nov 2024 13:56:15 GMT

Hi @JTPets !

After staring at this for a few minutes like it is a word problem in 3rd grade math class, I think I have figured out what the issue is you are describing😂 It has been one of those weeks for sure.

Let me escalate this to our marketing product team and see what they have to say.

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

Summer2024 — Fri, 08 Nov 2024 14:25:48 GMT

@JTPets -

You will need to change the header when creating the campaign.

I have provided screenshots below showing where the location name will need to be changed.

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

JTPets — Fri, 08 Nov 2024 17:25:14 GMT

This is not a header, this is a footer....

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

JTPets — Fri, 08 Nov 2024 17:30:39 GMT

@Summer2024 Hopefully this video will help clarify:

(view in My Videos)

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

Summer2024 — Fri, 08 Nov 2024 17:39:08 GMT

Yeah that video definitely helps. Let me pass it over to our engineering team to take a look.

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

Summer2024 — Fri, 08 Nov 2024 17:59:15 GMT

@JTPets

They have given me these steps for you to try to get this updated:

To edit your business name and/or logo in marketing campaigns:

Sign in to Customers > Marketing section of your online Square Dashboard.
Click Create Campaign.
Choose a campaign style > click Design Campaign.
Click your logo at the top of your campaign.
An Edit Header panel will appear with an Edit Business Name section. This is where you’re able to edit your business name as it appears in your campaigns.

Note: This will save the business name and logo for all future campaigns specific to your chosen location.

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

JTPets — Fri, 08 Nov 2024 18:08:31 GMT

Here is a video explaining why this is still very poor design @Summer2024 :

(view in My Videos)

thread Re: *BUG* Location Name Does Not Update Correctly In Marketing Settings in Online Store

*BUG* Location Name Does Not Update Correctly In Marketing Settings

Re: *BUG* Location Name Does Not Update Correctly In Marketing Settings

Re: *BUG* Location Name Does Not Update Correctly In Marketing Settings

Re: *BUG* Location Name Does Not Update Correctly In Marketing Settings

Re: *BUG* Location Name Does Not Update Correctly In Marketing Settings

Re: *BUG* Location Name Does Not Update Correctly In Marketing Settings

Re: *BUG* Location Name Does Not Update Correctly In Marketing Settings

Re: *BUG* Location Name Does Not Update Correctly In Marketing Settings

Re: *BUG* Location Name Does Not Update Correctly In Marketing Settings

Re: *BUG* Location Name Does Not Update Correctly In Marketing Settings

Re: *BUG* Location Name Does Not Update Correctly In Marketing Settings

Re: *BUG* Location Name Does Not Update Correctly In Marketing Settings

thread Re: BUG Location Name Does Not Update Correctly In Marketing Settings in Online Store

BUG Location Name Does Not Update Correctly In Marketing Settings

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

Re: BUG Location Name Does Not Update Correctly In Marketing Settings

Re: BUG Location Name Does Not Update Correctly In Marketing Settings