thread Re: Invalid Square Test Credit Cards in Online Store

Invalid Square Test Credit Cards

RockiesRachel — Thu, 20 Mar 2025 18:30:39 GMT

I wanted to check the integration of Square in my jotform because we've had someone get an "Invalid token" error when they wanted to proceed with the payment.

I tried to go through the form myself using several of Square Test Credit Cards to test the payment but I get an "Invalid Card data" error with all of them.

Does anybody know know why they do not work?

Thank you.

Re: Invalid Square Test Credit Cards

_Violet — Thu, 20 Mar 2025 21:58:40 GMT

Hi @RockiesRachel 👋

My name is Violet and I'm one of the Moderators here in the Square Community. Thanks for your question! I can certainly point you in the right direction 🙂

Although Square integrates with Jotform to process payments, all API functions are operated and managed by them directly. For help with Jotform-specific questions, you’ll need to visit their Support forms or their Developer site. You can also reach their support team here.

If for some reason they are not able to help you, please reply back to me with your Jotform ticket/case number, and I’ll see what our team can do from our side.

I hope this information is helpful, but please do let me know if you have any additional questions.

Re: Invalid Square Test Credit Cards

RockiesRachel — Thu, 20 Mar 2025 22:01:07 GMT

Hi Violet,

Thank you for your message. I am in talks with Jotform regarding the invalid token but regarding Square, I was more wondering why the testing credit cards provided by Square do not work. Do they only work in certain conditions and settings and not on a live form?

Thank you,