thread Re: Scheduling with online ordersRe: Square Weebly partnership in Online Store

Online Store Daily Pickup order limits

BigBunsBakery — Sun, 22 Mar 2020 14:30:09 GMT

I just setup my online store and square is only allowing 4 customers per day to schedule a pickup. How do I change this? I adjusted the large order amounts but it doesn't seem to make any difference. As soon as the limit of is reached for one day customers are forced to order for the next day instead.

Re: Online Store Daily Pickup order limits

AdamB — Sun, 22 Mar 2020 15:25:36 GMT

While you can enable quantity limits per order, there shouldn't be any limit on the actual number of customers that can schedule a pickup for a specific time, @BigBunsBakery. Did a customer say that they couldn't schedule a particular day?

Re: Online Store Daily Pickup order limits

BigBunsBakery — Sun, 22 Mar 2020 16:36:33 GMT

Yes. I’ve had several customers tell me it says April 2nd instead of March 26. I also attempted to make a purchase myself and it did the same thing to me.

Re: Online Store Daily Pickup order limits

AdamB — Tue, 24 Mar 2020 20:41:16 GMT

This sounds like something our support team should investigate. If you haven't yet, can you click on the "support" link within your Square Online Store Dashboard, and then click on "contact us"? You can reach them by email, live chat, or phone.

Scheduling with online ordersRe: Square Weebly partnership

Piazza — Tue, 07 Apr 2020 00:42:58 GMT

Hello , I have a very specific problem I can’t seem to solve.

i don’t see a way to control how many orders you can accept in a certain time slot.

I do all pre-orders now for my pizza food-truck business.

i might have 30 orders through my online store , and they all want 7pm pickup. Is there any way I can limit how many orders for each time slot.? E.g. allow only 5 orders for every 15 minutes etc?
i looked into using the “appointments” app, but that has limitations.

thank you in advance.

Rex

Re: Scheduling with online ordersRe: Square Weebly partnership

isabelle — Wed, 08 Apr 2020 16:34:46 GMT

Hey @Piazza-

While there is a way to set up a delivery (amount) minimum, and a way to limit the amount of items that can be ordered within one order, there isn't a way to limit the amount of orders that can be accepted for a given time period.

This is a great feature request though, and we'll make sure to post an update in this thread when we have one.

Re: Scheduling with online ordersRe: Square Weebly partnership

Piazza — Thu, 16 Apr 2020 16:59:38 GMT

Thank you!

Re: Scheduling with online ordersRe: Square Weebly partnership

Joe — Thu, 16 Apr 2020 17:59:24 GMT

Let us know if anything else comes up, @Piazza! We are here to help.

Re: Online Store Daily Pickup order limits

fraserandfig — Thu, 11 Nov 2021 16:18:14 GMT

With the busy holiday season starting I also have a timed-order-pick up-limit question. Is there a way so I can only limit how many orders can be made on one given day and be able to allow for future orders? We allow people to make same day orders, but if I limit how many "items" are available this can eliminate the ability for customers to order for any future dates. Let's say I can only sell 40 items on a Tuesday, but I do want customers to order on Thursday even if the 40 for Tuesday is sold out. Any ideas?