thread Re: Multiple customers under one profile in Online Store

Multiple customers under one profile

AMuddyPaw — Fri, 06 Dec 2024 12:56:37 GMT

I’m wondering if anyone has heard if square will be adding a feature to have multiple customers under one user profile? I know vagaro does this but for people with say kids in a barber or salon or like myself in a pet industry when a customer has multiple animals they end up having to use one account for all of them which I’ve been able to manage on terminal but now with online option customers are getting frustrated and not to mention the multiple profiles I had set up are now being merged to one account automatically as soon as they book online.

Re: Multiple customers under one profile

Candlestore — Mon, 10 Mar 2025 17:56:35 GMT

@AMuddyPaw ;

For Square with Retail they have a information thing for Customers and also a Company Field. So when I get phone calls from XYZ working at Company ABC I can look up the Company and the Company and Personal contact is available to be selected. Maybe you can have the family name as company name field to look them up that way. I am just not sure how to have Customers do this for you for your online site. I am just giving you this idea since no one else answered.

Re: Multiple customers under one profile

JJ_ — Tue, 18 Mar 2025 18:21:27 GMT

Hey, @AMuddyPaw

Thank you for sharing your interest in this feature that is currently not available on our platform. I recommend submitting this on our Square Online Ideate board.

Thank you for jumping here and offering a workaround, @Candlestore. I appreciate it.