thread Re: Switching from shipping to delivery at check out? in Online Store

Switching from shipping to delivery at check out?

nlyooork — Tue, 26 May 2020 18:58:29 GMT

Has anyone come across buyers having issues changing “shipping” to “delivery” or “pick up” at check out?

I’ve now had multiple customers email us saying they are not given an option to change shipping to free delivery. I had a friend send me screen shots and the check out looks complete different from mine.

What am I missing?

Re: Switching from shipping to delivery at check out?

Provision — Tue, 26 May 2020 22:30:49 GMT

It's currently unavailable, changing fulfillment can only be done via clicking on the cart at the moment. We also have customer complaints in regards to this.

Re: Switching from shipping to delivery at check out?

nlyooork — Wed, 27 May 2020 00:15:14 GMT

Ahhh okay!
Thanks for the reply!

Re: Switching from shipping to delivery at check out?

Joe — Wed, 27 May 2020 12:21:47 GMT

Thanks for stepping in to help here, @Provision! We appreciate you! 😎🙌📈

Re: Switching from shipping to delivery at check out?

suehoo — Thu, 04 Jun 2020 04:32:30 GMT

I just set up 2 options in my check out for shipping. One for shipped items and the other for pick up. In the listing and confirmation email I outlined all the pick up details.