thread Why is there a "This Connection is Not Private" message on my Square Online Store? in Online Store

Why is there a "This Connection is Not Private" message on my Square Online Store?

MK8889 — Sun, 21 Jun 2020 00:02:51 GMT

Few months ago, I switched domain from shopify to square online store powered by Weebly. Recently I received customers messages stated that my website(www.sunnymspecialty.com) is not working properly. It sometimes display "This Connection is Not Private. This website may be impersonating www.sunnymspecialty.com to steal your personal or financial information..." I tried to republish the website today, it seems to be working fine on my notebook but not the mobile device(iPhone/fb, ig and direct address are not working ).What can I do to solve this?

Re: Online Store: This Connection is Not Private??

Valentina — Sun, 21 Jun 2020 00:00:41 GMT

Are you still experiencing this issue, @MK8889? I tried accessing your website from my laptop (Chrome web browser) as well as from my Android mobile device (Chrome web browser). The website looks great, and I didn't run into any errors.

It sounds like you may have made some DNS changes - these can take 24 - 48 hours to propagate in some cases, and that would explain why it took some time for your site to start working.

Let us know if you still need help!

Re: Why is there a "This Connection is Not Private" message on my Square Online Store?

Wilder7 — Wed, 05 May 2021 11:35:05 GMT

I'm having the same issue on my site. www.wilderacres.ca

Any resolution?

Re: Why is there a "This Connection is Not Private" message on my Square Online Store?

JustinC — Thu, 06 May 2021 21:11:36 GMT

Ah, I see the error you're. Could be an issue with your DNS settings. Reaching out to our Square Online Team to see what's up.

I'll follow up via DM when I have an update. @Wilder7

Re: Why is there a "This Connection is Not Private" message on my Square Online Store?

onandoff — Wed, 04 Aug 2021 14:45:27 GMT

I am having the same issue... how to fix this problem?

Re: Why is there a "This Connection is Not Private" message on my Square Online Store?

Ellie_ — Thu, 05 Aug 2021 16:13:40 GMT

Hi there @onandoff

Welcome to the Community! I am taking a look at your Square Online store currently, and it does look like the connection is showing as Secure. Are you able to check the website from a private browser?

Re: Why is there a "This Connection is Not Private" message on my Square Online Store?

FawnOverMarket — Wed, 08 Dec 2021 18:24:24 GMT

Hello, I just published our site www.fawnovermarket.ca switching it from a squarespace site. I am getting this same error message now. How do I resolve it? Thank you

Re: Why is there a "This Connection is Not Private" message on my Square Online Store?

Ellie_ — Thu, 09 Dec 2021 01:33:09 GMT

Hi there @FawnOverMarket,

It looks like the SSL is working on that website, sometimes it can take a full 48 hours to propagate over. If you are still getting an error, we recommend clearing your cache and visiting the website again.