thread Re: How can I change an order after it's been placed by a customer? in Online Store

How can I change an order after it's been placed by a customer?

handmadebyavery — Sat, 04 Jul 2020 16:05:21 GMT

The title of this post has been edited by a moderator from its original: "Change an order"

Is there way to change an order once it is placed? For example a customer has purchased Design A, but would like to change to Design B before we've shipped.

Re: How can I change an order after it's been placed by a customer?

nika — Sat, 04 Jul 2020 16:14:03 GMT

Hi @handmadebyavery!

If you need to change the order and also have it reflect your inventory, you'd need to refund the customer and have them reorder the correct item.