thread Temporary switch of Square online plan in Online Store

Temporary switch of Square online plan

clovellyceramic — Mon, 16 Nov 2020 17:49:29 GMT

Dear Square online,

I have a free online store where I have used the two provided promotional customer emails. I would like to upgrade to the Professional plan for one month, specifically to send out additional promotional emails. A couple of questions:

1. After switching to the professional plan, is it possible to switch back to the free plan? How would I do this?

2. Does the Professional plan provide more promotional emails (using an email list) and how many more emails are included?

Thank you very much for your assistance.

Regards,

Florence

Re: Temporary switch of Square online plan

Alex_ — Tue, 17 Nov 2020 18:18:08 GMT

Hello @clovellyceramic,

Thank you for posting in the Seller Community.

For this question, we recommend contacting our Online Store Team directly. They will be your best resource in getting this inquiry addressed. Also, having a specialist that can look into the specifics of your account will be highly beneficial.

Check out ways on how to get in contact with them by visiting here.

Re: Temporary switch of Square online plan

clovellyceramic — Tue, 17 Nov 2020 19:53:50 GMT

Thank you Alex.

Re: Temporary switch of Square online plan

clovellyceramic — Tue, 17 Nov 2020 20:19:18 GMT

Hi Alex,

I noticed there is an option to:

If you have a small number of customers, or only need to send an occasional email, you may opt to pay $0.10 for each marketing email you send.

How would l go about doing that? I would happily pay for individual marketing emails. We have less than 400 subscribers on our email list.

Regards,

Florence

Re: Temporary switch of Square online plan

Alex_ — Thu, 19 Nov 2020 01:48:04 GMT

Hi @clovellyceramic,

You are probably referencing our Square Marketing service. I would contact our support team directly to see about its availability and features within Canada.

Check out ways to get in contact here.