thread Re: Online Order Printing Help in Online Store

Online Order Printing Help

sweetbrioche — Mon, 16 Dec 2024 14:59:03 GMT

When I print online order receipts from the online dashboard, it contains so much more detail information than it has in the past. There is more info on there than is needed, and it is causing me logistical issues when printing them. Is there a way to edit the info presented when printing an online order. I have attached a screenshot of what it looks like, I am looking to edit out almost all of the info on the top header that is circled in RED. Any help would be greatly appreciated.

Re: Online Order Printing Help

Twiggy — Mon, 10 Mar 2025 20:39:15 GMT

Where are you printing your orders from?

Browser Online dashboard “order manager” or “app on device order manager”?

Re: Online Order Printing Help

Ellie_ — Tue, 18 Mar 2025 16:30:55 GMT

Hi there, @sweetbrioche,

We appreciate your patience as we got to your post, we apologize for the delay on this. We'd like to take a closer look at this for you. The questions that @Twiggy asked can help us locate this information and provide an answer for you.

Also, thank you @Twiggy for finding this and following up with this post, we really appreciate it!