thread Re: Invoice editing in Online Store

Invoice editing

clydeguy — Mon, 18 Jan 2021 13:23:39 GMT

Hello everyone. When I try and add my logo to the invoice during setup using a Chrome browser on my PC I keep getting messages that my image file format is not of the proper type JPG etc but I am using the proper format. It will not update for me. Any suggestions.

Re: Invoice editing

clydeguy — Mon, 18 Jan 2021 14:17:22 GMT

The same happens when I use MS Edge browser.

Re: Invoice editing

clydeguy — Mon, 18 Jan 2021 15:28:04 GMT

Resolved. For some reason my file would not work but other JPG files would. I used Canva to recreate my image and it worked perfectly.

*I went onto the Square Facebook page and messaged them for some support and they helped me within minutes. Very prompt response from them which was appreciated.