Not getting order alerts

Fresh_Fetch — Thu, 04 Feb 2021 00:32:45 GMT

Not getting emails or notifications on my phone or computer when I receive an order online. We almost missed some. We used to get them.

Cheers.. Fresh Fetch

Re: Not getting order alerts

Joe — Thu, 04 Feb 2021 13:05:35 GMT

Hi there, @Fresh_Fetch 👋 Thanks for flagging your issue over to us here on the Seller Community. Good to hear from you!

So sorry to hear you are experiencing issues with your order notifications. First things first, will you make sure your settings are confirmed correct from the application itself? - also, what specific device are you using?

It is worth noting that push notifications will only be available if you are running the Point of Sale app, but you can always opt into email notifications for your orders.

Keep me updated on your progress! I want to make sure this gets solved for you.

thread Not getting order alerts in Online Store

Not getting order alerts

Re: Not getting order alerts