thread Re: Holding or Reserving Items when Customers in Checkout Process in Online Store

Holding or Reserving Items when Customers in Checkout Process

PlantSellerYEG — Tue, 02 Dec 2025 17:17:55 GMT

Can the feature of temporarily holding or reserving the items that a customer has in their shopping cart be added so that high demand items can be held for a few minutes in their cart while they complete the checkout process?

This would be similar to what Ticketmaster does with concert tickets where they reserve the seats for a few minutes when you try to buy them on their website.

Re: Holding or Reserving Items when Customers in Checkout Process

nika — Fri, 12 Feb 2021 18:04:29 GMT

Hi @PlantSellerYEG! I hear you on this one. This has been a popular ask. I checked to see if there was any info regarding this feature but looks like nothing is there quite yet. I'll keep passing this feedback to our Product Team. 👍

Re: Holding or Reserving Items when Customers in Checkout Process

Dahliaprairie — Fri, 07 Jan 2022 14:59:45 GMT

I am looking for a similar feature. In another thread it said SOLVED for this feature but I can't find more info. Can you confirm if this feature is now an option? Thanks!

Re: Holding or Reserving Items when Customers in Checkout Process

Kassi_ — Mon, 10 Jan 2022 14:09:40 GMT

Welcome to the Community, @Dahliaprairie -

Do you happen to have the thread you were referring to?

I want to make sure that information is correct and eliminate any confusion.

I will keep an eye out for your reply👀.