thread Re: Help with Delivery dates in Online Store

Help with Delivery dates

loganlogan — Wed, 17 Feb 2021 04:07:19 GMT

On my online store, I'm only open for pick-up and delivery one day a week, for conversation let's say it's Saturdays form 9am-2pm.

Customers can not place orders for this coming Saturday because there are no open hours on days prior to that, so the client only has the option to place the order for the following saturday.

How do we fix it so that customers can order for an upcoming day if there are no open days prior to that.

Re: Help with Delivery dates

BernadetteA — Thu, 18 Feb 2021 00:53:13 GMT

Hi @loganlogan Welcome to the community! 🙂

Do you have an order prep time set for your items? The scenario you described may happen if your prep time is set to one business day.

You can verify your prep time settings by clicking on Settings > Pickup & Delivery > Edit Location > Order Time Settings.

If you still have questions, please feel free to let us know. Thanks!