thread Re: Change pickup option default to Schedule for Later in Online Store

Change pickup option default to Schedule for Later

OBDT — Sat, 13 Mar 2021 19:27:21 GMT

Hi, is there a way to set the default for pickup orders to "schedule for later" instead of "as soon as possible"? or remove the "as soon as possible" option entirely?

Re: Change pickup option default to Schedule for Later

isabelle — Mon, 15 Mar 2021 15:08:22 GMT

Hey @OBDT!

Welcome to the Seller Community ✨

We don't currently have that feature available 😔 It's a great idea though and we'll definitely pass this feedback/suggestion along to our Square Online Product teams.

Re: Change pickup option default to Schedule for Later

Caroline_Keyrow — Wed, 17 Mar 2021 14:33:08 GMT

Hi ! Is there a way to reduce the limit of time for the pickup schedule? I am selling plants and I don't want to reserved more than 3 days after someone buy them (I need place in the greenhouse). Thank you!

Re: Change pickup option default to Schedule for Later

Valentina — Thu, 18 Mar 2021 00:45:56 GMT

Hi there @Caroline_Keyrow - and welcome to the Seller Community!

It sounds like you'd like a way to provide your customers with a window of time in which they can pick up their order after making a purchase through your website. At this time, once you've marked an order ready for pickup, there is not a way to define a timeframe in which the customer must come to pick up their purchase.

While there isn't currently a feature available that would enable you to accomplish this, I recommend including these details in your pickup instructions and/or your item descriptions. You could also include a banner on your website if customers are often waiting longer than 3 days to pick up their purchases. I hope this helps ✨

Re: Change pickup option default to Schedule for Later

Caroline_Keyrow — Thu, 18 Mar 2021 14:11:01 GMT

Thank you @Valentina finally there is no limit of date for blocking individual date so I just block all date and will manually unblock one more day every day of my selling time frame. Not the best but I prefer that way! 🤪😄

Re: Change pickup option default to Schedule for Later

Valentina — Thu, 18 Mar 2021 17:43:47 GMT

I'm happy to hear you have a way to make this work for you 🙌🍃

Let us know if other questions or curiosities come up, @OBDT!