thread newsletter option has disappeared in Online Store

newsletter option has disappeared

TeriC — Fri, 06 Aug 2021 02:38:13 GMT

Hey there - I just went on to create this weekend's newsletter, and the option is no longer there! Is it just me or?

www.darlingdeviance.com

Re: newsletter option has disappeared

Ellie_ — Fri, 06 Aug 2021 23:38:32 GMT

Hi there @TeriC

Are you able to explain a little more in detail on what has happened?

Re: newsletter option has disappeared

TeriC — Fri, 06 Aug 2021 23:46:12 GMT

Hi @Ellie_ !

Normally, while in Square Online, I would go to my left hand menu and select Marketing. From there I would create an email newsletter that I could send to those who have signed up through a form submission.

The option is no longer there! I’m still on the same plan (Promote Grow + Performance) so I’m not sure what’s happened.

www.darlingdeviance.com

Re: newsletter option has disappeared

Ellie_ — Sat, 07 Aug 2021 00:09:36 GMT

Thank you so much for following up @TeriC

If you refresh your account or log back in, you should see that Marketing tab back on your dashboard! I apologize for the inconvenience 🙂 Please let me know if there is anything else I can help you out with!

Re: newsletter option has disappeared

TeriC — Sat, 07 Aug 2021 01:18:02 GMT

@Ellie_ It worked! Thank you so much!

Re: newsletter option has disappeared

Heidi11 — Mon, 30 Aug 2021 19:00:33 GMT

Hi,

I seem to be having this same problem as well. I don't see a marketing option in my dashboard?

Re: newsletter option has disappeared

Ria — Fri, 03 Sep 2021 14:49:32 GMT

Hi @Heidi11 - Thanks for popping into the Community.

At this time Square Marketing is not available in Canada. As soon as it is, you will receive an email inviting you to take advantage of all that Square Marketing has to offer 🙂