https://community.squareup.com/t5/Online-Store/Canada-Post-shipping-rates-were-not-increased/m-p/335896#M35549 <P>Canada Post increased their shipping rates, but Square Real time rates are not reflecting this and with every order customers are being undercharged. Is this being fixed?</P> Tue, 25 Jan 2022 16:33:18 GMT CDawson 2022-01-25T16:33:18Z https://community.squareup.com/t5/Online-Store/Canada-Post-shipping-rates-were-not-increased/m-p/335896#M35549 <P>Canada Post increased their shipping rates, but Square Real time rates are not reflecting this and with every order customers are being undercharged. Is this being fixed?</P> Tue, 25 Jan 2022 16:33:18 GMT https://community.squareup.com/t5/Online-Store/Canada-Post-shipping-rates-were-not-increased/m-p/335896#M35549 CDawson 2022-01-25T16:33:18Z https://community.squareup.com/t5/Online-Store/Canada-Post-shipping-rates-were-not-increased/m-p/336531#M35550 <P>Thanks for reaching out, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/364155">@CDawson</a></P> <P>&nbsp;</P> <P>The rates you see on the checkout page are pulled from our third party integration, Shippo. Shippo pulls the rates directly from Canada Post, and should be updated in real time.&nbsp;</P> <P>&nbsp;</P> <P>Do you have an example you can provide that shows the customer's shipping charge, and the charge you received when purchasing the label?&nbsp;&nbsp;</P> Fri, 28 Jan 2022 00:23:12 GMT https://community.squareup.com/t5/Online-Store/Canada-Post-shipping-rates-were-not-increased/m-p/336531#M35550 BernadetteA 2022-01-28T00:23:12Z