thread Re: Change VAT ID for online orders in Online Store

Change VAT ID for online orders

wickdwax — Mon, 21 Mar 2022 14:06:15 GMT

Hello,

I sell products in a physical location as well online. I have changed my VAT ID for the physical location receipt but when someone purchases online they get a totally different VAT ID on that receipt. The one for the physical location is correct but not the on the receipt when someone orders online. Help!

Re: Change VAT ID for online orders

lenjobakes — Tue, 22 Mar 2022 15:36:16 GMT

Hey @wickdwax!

I just took a look at my own online store and I didn't see a place to update my VAT ID...I thought it was linked to my Square Dashboard.

But you went through the Dashboard > Business > Receipt and changed your ID number there?

Re: Change VAT ID for online orders

wickdwax — Tue, 22 Mar 2022 15:57:06 GMT

Hello!! I did do that and it reflects perfectly on in store purchases but still not the online store purchase…I don’t understand why it can’t be changed for that…

Re: Change VAT ID for online orders

JJ_ — Thu, 24 Mar 2022 22:51:15 GMT

If you have made the proper changes to VAT on Square Online Taxes and it's still not working as intended, when you have a moment, please reach out directly by logging into your Square account and heading here.