coupon code invalid

Nailsbyleelee — Thu, 05 May 2022 19:52:14 GMT

I have created a coupon in square online for use with gift card sales online - I have done this in the past with no issues, however today, after a few tries the code is not working and shows as invalid. Has anything changed in the past little bit? Any system issues?

Re: coupon code invalid

MayaP — Sat, 07 May 2022 16:23:26 GMT

Hi @Nailsbyleelee,

Thanks for reaching out. I am happy to assist!

Please make sure you created the code through the promotions tab:

To create a promotion:

Go to Square Dashboard> Gift Cards > eGift Cards in Square Dashboard.
Click Promotion > Create Code.
Select whether you’d like to offer a dollar amount or percentage discount. If you’re offering a percentage discount, you have the option to set a maximum discount amount. For dollar amount discounts, you have the option to set a minimum load amount.
Click Save.

To discontinue a promotion, toggle the Enable button off.

If you are still having issues please reply back with picture of error code. And what coupon code you are using.

Thank you!

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coupon code invalid

Re: coupon code invalid