thread Embed code: Back to top widget not working in Online Store

Embed code: Back to top widget not working

meaningfull — Sun, 10 Jul 2022 06:11:06 GMT

I found a widget for adding a Back to Top auto-scroll button and tried to test it using the embed code section on the homepage. The static asset shows on the editor, but it disappears when I publish/preview.

I was able to add a different widget to the homepage without any issues– wondering why this one won't work?

Thank you

Re: Embed code: Back to top widget not working

Arie — Tue, 12 Jul 2022 01:05:53 GMT

Hey @meaningfull,

Thanks for writing into our Community 👋

The issue might be with the code - can you let us know where you found this widget, and maybe share the code or link with us here, so we can test this, too? Looking forward to hearing back from you!

Re: Embed code: Back to top widget not working

meaningfull — Tue, 12 Jul 2022 20:35:11 GMT

Hi Arie,

Yes, it's one by Elfsight and here's the code to my customized version:
<script src="https://apps.elfsight.com/p/platform.js" defer></script>
<div class="elfsight-app-4abfaa52-809d-433a-a1fe-2dc81d7e4998"></div>

Re: Embed code: Back to top widget not working

Arie — Thu, 14 Jul 2022 02:34:31 GMT

Thank you for sending this through, @meaningfull - I see what you mean! Unfortunately, we're unable to troubleshoot much further when it comes to widgets and codes from third parties. I'd suggest trying a few similar widgets, and hopefully one of them will stick! In the meantime, I've passed your suggestion for an auto-scroll option to our eCom team as well.