If we issue a refund in error, can we cancel it before it goes hrough?

MsBluestocking — Mon, 05 Sep 2022 21:03:47 GMT

I made a typo and ended up refunding $800 instead of $200. Is there any way to cancel it before it goes through? What a mess$600, it looks awful on my part. Oi!

Re: If we issue a refund in error, can we cancel it before it goes hrough?

k_atie — Tue, 06 Sep 2022 10:20:09 GMT

Hey @MsBluestocking! Thanks so much for your post and wishing you a warm welcome to the Seller Community!

Our Customer Success team will be able to take a deeper look at your account and specific transactions to see if they will be able to cancel refunds on your behalf, as well as have no visibility on Square accounts here in the Community.

You can contact Square Customer Success through live chat or by phone. Our support number is 855-809-9000. We’re available from Monday to Friday, 9 a.m. to 6 p.m., EST.

Hope this helps! Let me know if there is anything else I can do for you.

thread If we issue a refund in error, can we cancel it before it goes hrough? in Online Store

If we issue a refund in error, can we cancel it before it goes hrough?

Re: If we issue a refund in error, can we cancel it before it goes hrough?