How do I remove "cancel at any time" on subscription checkout online

desiraefrier — Sat, 28 Dec 2024 18:47:47 GMT

I have added a subscription option for one of my items. When I go to checkout, it says "cancel at any time". Where do I go to remove this?

Re: How do I remove "cancel at any time" on subscription checkout online

rtfulk — Tue, 31 Dec 2024 03:05:07 GMT

@desiraefrier Welcome to the community. There is no way to remove the "Cancel at any time" on subscriptions. This isn't something Square has done, it's an FTC regulation. Below is a clip explaining why it's there.

Square's subscription services are designed to offer flexibility to customers, allowing them to cancel at any time. Currently, there isn't a built-in feature within Square's platform that enables merchants to restrict or remove the "cancel at any time" option for subscriptions.

This design aligns with recent regulatory developments aimed at protecting consumer rights. For instance, the Federal Trade Commission (FTC) has introduced a "click-to-cancel" rule, mandating that businesses provide an easy and straightforward cancellation process for consumers. This rule emphasizes that canceling a subscription should be as simple as signing up for one.

thread How do I remove "cancel at any time" on subscription checkout online in Online Store

How do I remove "cancel at any time" on subscription checkout online

Re: How do I remove "cancel at any time" on subscription checkout online