thread Clients from US unable to put in address in Online Store

Clients from US unable to put in address

SkadiNorling — Sun, 26 Mar 2023 14:30:12 GMT

So I have several clients wanting to purchase off of my online Square store, however when they go to put in their address Square is not accepting their address at all.

One contacted me directly with their address and I've managed to figure out that the address despite being set to the US is only registering Canadian provinces and Territories that it's NOT accepting ANY international orders because of this.

How do I get it accept international addresses?

Re: Clients from US unable to put in address

Kassi_ — Tue, 28 Mar 2023 21:37:07 GMT

Hey there, @SkadiNorling -

Welcome to the Community!

There is an option whenever your customers checkout to select which country they are shipping to. It would look something like this:

From there, it would be easier to enter their international address.

Please let me know if you have any other questions.