thread Re: How do I change the language on the online checkout page (and email receipt)? in Online Store

How do I change the language on the online checkout page (and email receipt)?

Dimita75 — Sat, 03 Jun 2023 12:23:51 GMT

I changed the language to French as the display langage for in my online checkout page (this is the page that comes from an item shared link or QR code). Now I don't know how to change it back to English. My account language is set to English in my preferences.

Re: How do I change the language on the online checkout page (and email receipt)?

MayaP — Sat, 03 Jun 2023 12:39:44 GMT

Hi @Dimita75 - I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏

I am sorry you are having some issues changing the language online. When you go to the Square Online Dashboard > Settings > Language & units. Does that not work?

If you are still having issues please reach out to Square Online at 855-809-9000 / squ.re/contactsqsupport so they can look further into your settings and further assist.

Re: How do I change the language on the online checkout page (and email receipt)?

Dimita75 — Sat, 03 Jun 2023 12:37:52 GMT

I just checked and it's already set to English.

Re: How do I change the language on the online checkout page (and email receipt)?

MayaP — Sat, 03 Jun 2023 12:41:07 GMT

Let's reach out to Square Online so they can look into it and if needed they can file a ticket, for account security, we cannot file here. They are available today, you can reach them at 855-809-9000.

Thanks for working with us on this @Dimita75.