New preorder feature

DragonCards — Sat, 17 Jun 2023 23:49:16 GMT

Does anyone else use the new preorder feature? I am having trouble understanding the workflow. I need to have stock in order for preorders to be taken. How do I adjust the stock (prior to receiving it physically) and what do I do after I take delivery?

If I "receive" the stock early, I may need to adjust it later if I am short-shipped or if the cost changes. I also run the risk that I receive it twice (assuming I sell 100% of my preorders, it will show 0 qty when I take delivery and I will not have an indication that I shouldn't receive it a second time).

If I do a "re-count", this will look better on my vendor reports but I may still end up with stock showing because I receive the product on delivery (which increases the stock count despite it already being sold).

I don't see a good solution here. Help?

Re: New preorder feature

_Violet — Mon, 19 Jun 2023 22:06:40 GMT

Hi @DragonCards - Thanks for reaching out to us here on the Square Seller Community👋

I was able to locate this Support Article on setting up items for pre-order for your Online Store. However, I recommend connecting with the Square Online Support Team so they can further discuss the best options for you and your business by using our current tools.

If you haven't already, please reach out to Support directly by logging into your Square account and heading here.

thread Re: New preorder feature in Online Store

New preorder feature

Re: New preorder feature