thread Re: Why won't my event save? in Online Store

Why won't my event save?

spisherbocker — Sat, 10 Feb 2024 18:39:36 GMT

I've created an event on my website. When editing the event in my dashboard, I get an error message telling me that the address is required in order to save changes. Of course, the address is entered and correct. The box that is highlighted as incorrect is the Country box, which is filled in using the drop-down list. Is there something I'm missing, or is this a known issue that is under investigation?

Re: Why won't my event save?

BernadetteA — Sun, 11 Feb 2024 00:37:45 GMT

Thanks for reaching out, @spisherbocker

How are you entering the address? Are you allowing the system to autofill with the suggested address, or are you having to manually input the address?

Can you also post a link to your website, so we can test this on the checkout page?

Re: Why won't my event save?

spisherbocker — Sat, 17 Feb 2024 21:05:04 GMT

Hi @BernadetteA

After much frustration and constant refreshing, eventually the address took. Yes, I was allowing the system to autofill, but for some reason the country portion kept glitching, as though I hadn't chosen anything from the dropdown. It seems to be fixed now, but I may return to this thread if I encounter issues with future events.

Thanks for getting back to me!