thread Re: Website not publishing! - only a page saying "404 Page not found" in Online Store

Website not publishing! - only a page saying "404 Page not found"

fold — Mon, 12 Feb 2024 21:26:19 GMT

After working on my website, I hit the "Publish" link and my site disappeared for a page saying "404 page not found" !

Tried many times, logged out and in, changed browsers. What's going on?

Never happened.

My website in the creation mode (to modify it) and account are still there.

Please help !

It was working before I made some simple and routine updates (image and text) to the home page.

Thank you!

Re: Website not publishing! - only a page saying "404 Page not found"

_Violet — Mon, 12 Feb 2024 23:02:45 GMT

Hi @fold - I'm sorry to hear that this issue with your website has brought you to the Seller Community! 😥

I reached out to our Square Online Support Team to have them take a look at this. They let me know that it appears you had a non-clickable menu page ("Purchase") assigned as your Home page. They just assigned ("Home/News") as their Home page and now it's working again.

I hope this is helpful but please do let me know if you have any additional questions.

Re: Website not publishing! - only a page saying "404 Page not found"

fold — Tue, 13 Feb 2024 12:29:25 GMT

Thank you!!!! 🙏