https://community.squareup.com/t5/Online-Store/Square-online-subscription-downgrade/m-p/731791#M34438 <P dir="auto" style="margin: 0;">Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/672638">@DGFehr</a> <span class="lia-unicode-emoji" title=":waving_hand:">👋</span></P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">Yes, you can definitely request a downgrade and refund as long as you are within the 30 day from purchase refund window.&nbsp;</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">We are not able to process refunds through the Seller Community, but please feel free to reach out to the support team when you have a chance. A rep will be able to initiate the full refund for you. <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">You can reach the team <A href="https://community.squareup.com/go/sqbit" target="_blank" rel="noopener">here</A>.</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">Hope this helps you out, and Welcome to the Seller Community <span class="lia-unicode-emoji" title=":party_popper:">🎉</span></P> Fri, 31 May 2024 17:06:56 GMT BernadetteA 2024-05-31T17:06:56Z https://community.squareup.com/t5/Online-Store/Square-online-subscription-downgrade/m-p/731673#M34437 <P>I am new and mistakenly signed up for the square online “plus” subscription plan. Is there a way to cancel my subscription or downgrade to the free plan for my website?</P> Fri, 31 May 2024 12:18:10 GMT https://community.squareup.com/t5/Online-Store/Square-online-subscription-downgrade/m-p/731673#M34437 DGFehr 2024-05-31T12:18:10Z https://community.squareup.com/t5/Online-Store/Square-online-subscription-downgrade/m-p/731791#M34438 <P dir="auto" style="margin: 0;">Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/672638">@DGFehr</a> <span class="lia-unicode-emoji" title=":waving_hand:">👋</span></P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">Yes, you can definitely request a downgrade and refund as long as you are within the 30 day from purchase refund window.&nbsp;</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">We are not able to process refunds through the Seller Community, but please feel free to reach out to the support team when you have a chance. A rep will be able to initiate the full refund for you. <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">You can reach the team <A href="https://community.squareup.com/go/sqbit" target="_blank" rel="noopener">here</A>.</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">Hope this helps you out, and Welcome to the Seller Community <span class="lia-unicode-emoji" title=":party_popper:">🎉</span></P> Fri, 31 May 2024 17:06:56 GMT https://community.squareup.com/t5/Online-Store/Square-online-subscription-downgrade/m-p/731791#M34438 BernadetteA 2024-05-31T17:06:56Z