thread Re: Meta Connection Issues "Instagram feed & Square editor" in Online Store

Meta Connection Issues "Instagram feed & Square editor"

Luxurycloset — Mon, 24 Jun 2024 19:45:57 GMT

I noticed when updating my website using the online editor, my Instagram feed was not loading. Only Instagram icons were showing. I called tech support and they told me to disconnect and reconnect my Instagram. Now I am getting an error message:

"Insufficient Developer Role: Insufficient developer role"

My products are supposed to sync with my Instagram store but are not. I've been in touch with tech support through email and the fixes they are giving me are not working at all and don't apply to the issue. I Phoned tech support, they said "it's a bug" It's been over a week already with no fix. Anyone else having this issue?

Re: Meta Connection Issues "Instagram feed & Square editor"

RobynR — Tue, 25 Jun 2024 16:44:50 GMT

@Luxurycloset , We understand the frustration many Sellers are experiencing with the inability to sync their Square Online catalog to Meta (Instagram and Facebook). Due to recent changes on Meta's end, our integration is facing some disruptions. Our team is actively collaborating with Meta to resolve these issues and restore functionality. We hope to have a solution soon and will keep you updated on any progress.

Thank you for your patience and continued support.

Re: Meta Connection Issues "Instagram feed & Square editor"

Luxurycloset — Fri, 28 Jun 2024 00:27:03 GMT

It's working again! Had an e-mail to re-authorize Meta! Thank you 🙂

Re: Meta Connection Issues "Instagram feed & Square editor"

Luxurycloset — Wed, 11 Dec 2024 16:57:14 GMT

My instagram feed is not working again....anyone else?

Re: Meta Connection Issues "Instagram feed & Square editor"

Luxurycloset — Wed, 11 Dec 2024 17:04:27 GMT

Invalid Request: Request parameters are invalid: Invalid scope: user_profile

thread Re: Meta Connection Issues "Instagram feed &amp; Square editor" in Online Store

Meta Connection Issues "Instagram feed & Square editor"

Re: Meta Connection Issues "Instagram feed & Square editor"

Re: Meta Connection Issues "Instagram feed & Square editor"

Re: Meta Connection Issues "Instagram feed & Square editor"

Re: Meta Connection Issues "Instagram feed & Square editor"

thread Re: Meta Connection Issues "Instagram feed & Square editor" in Online Store