thread Re: My terminal stays black with the sing in the middle in Online Store https://community.squareup.com/t5/Online-Store/My-terminal-stays-black-with-the-sing-in-the-middle/m-p/750959#M34317 <P dir="auto" style="margin: 0;">Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/687113">@Lanjeu</a>,</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">Welcome to the Community.</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">It sounds like you may have <A href="https://squareup.com/help/ca/en/article/7428-connect-your-square-terminal-to-spos" target="_blank" rel="noopener">connected your Square Terminal to the Square Point of Sale System</A>.&nbsp;</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">Please follow the steps below to disconnect your Square Terminal.</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <H3><STRONG>Disconnect Your Square Terminal</STRONG></H3> <OL> <LI> <P style="margin: 0;">On your POS device, tap&nbsp;<STRONG>≡ More</STRONG>, then tap&nbsp;<STRONG> Settings </STRONG>&nbsp;&gt;&nbsp;<STRONG> Hardware</STRONG>&nbsp;&gt;&nbsp;<STRONG>Square Termina l</STRONG>.&nbsp;</P> </LI> <LI> <P style="margin: 0;">Tap&nbsp;<STRONG>Disconnect from this device</STRONG> .</P> </LI> <LI> <P style="margin: 0;">Tap&nbsp;<STRONG> Disconnect </STRONG>&nbsp;to confirm. Square Terminal will disconnect from POS automatically.&nbsp;</P> </LI> </OL> <P style="margin: 0;"><STRONG>Note</STRONG>: If the disconnection fails, Square Terminal will continue to display the “Powered by Square” screen, and you’ll need to manually sign out by swiping from the top-left side of the Square Terminal screen to reveal the menu, then tap&nbsp;<STRONG> Settings </STRONG>&nbsp;&gt; <STRONG>Sign Out </STRONG>. Tap&nbsp;<STRONG>Sign Out&nbsp;</STRONG>again to confirm.</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">If that doenst help please let us know.</P> Tue, 10 Sep 2024 21:12:52 GMT RobynR 2024-09-10T21:12:52Z My terminal stays black with the sing in the middle https://community.squareup.com/t5/Online-Store/My-terminal-stays-black-with-the-sing-in-the-middle/m-p/750497#M34316 <P>My terminal stays black with the sing in the middle</P> Sat, 07 Sep 2024 20:12:09 GMT https://community.squareup.com/t5/Online-Store/My-terminal-stays-black-with-the-sing-in-the-middle/m-p/750497#M34316 Lanjeu 2024-09-07T20:12:09Z Re: My terminal stays black with the sing in the middle https://community.squareup.com/t5/Online-Store/My-terminal-stays-black-with-the-sing-in-the-middle/m-p/750959#M34317 <P dir="auto" style="margin: 0;">Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/687113">@Lanjeu</a>,</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">Welcome to the Community.</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">It sounds like you may have <A href="https://squareup.com/help/ca/en/article/7428-connect-your-square-terminal-to-spos" target="_blank" rel="noopener">connected your Square Terminal to the Square Point of Sale System</A>.&nbsp;</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">Please follow the steps below to disconnect your Square Terminal.</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <H3><STRONG>Disconnect Your Square Terminal</STRONG></H3> <OL> <LI> <P style="margin: 0;">On your POS device, tap&nbsp;<STRONG>≡ More</STRONG>, then tap&nbsp;<STRONG> Settings </STRONG>&nbsp;&gt;&nbsp;<STRONG> Hardware</STRONG>&nbsp;&gt;&nbsp;<STRONG>Square Termina l</STRONG>.&nbsp;</P> </LI> <LI> <P style="margin: 0;">Tap&nbsp;<STRONG>Disconnect from this device</STRONG> .</P> </LI> <LI> <P style="margin: 0;">Tap&nbsp;<STRONG> Disconnect </STRONG>&nbsp;to confirm. Square Terminal will disconnect from POS automatically.&nbsp;</P> </LI> </OL> <P style="margin: 0;"><STRONG>Note</STRONG>: If the disconnection fails, Square Terminal will continue to display the “Powered by Square” screen, and you’ll need to manually sign out by swiping from the top-left side of the Square Terminal screen to reveal the menu, then tap&nbsp;<STRONG> Settings </STRONG>&nbsp;&gt; <STRONG>Sign Out </STRONG>. Tap&nbsp;<STRONG>Sign Out&nbsp;</STRONG>again to confirm.</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">If that doenst help please let us know.</P> Tue, 10 Sep 2024 21:12:52 GMT https://community.squareup.com/t5/Online-Store/My-terminal-stays-black-with-the-sing-in-the-middle/m-p/750959#M34317 RobynR 2024-09-10T21:12:52Z