thread "Edit website" link does nothing in Online Store

"Edit website" link does nothing

osd — Sat, 14 Dec 2024 20:28:10 GMT

I decided to make my own square online site though square's suggested steps, but the "edit website" button does not work at all, and I get this error. I'm using Firefox 130. When will the "edit website" function be fixed?

Re: "Edit website" link does nothing

Lou8 — Wed, 18 Dec 2024 10:39:10 GMT

Hi @osd , thanks for posting on the Seller Community 🙂.

I haven't heard of other Sellers experiencing a similar issue with the Edit Site button. I've replicated on different test accounts of mine, using different browsers, and wasn't able to replicate either.

Can you try the following troubleshooting steps and let me know how you get on:

Make sure your browser is up to date.
Clear the cache on your browser. Access the Help menu of your browser to locate step-by-step instructions.
Switch to a supported browser, such as Google Chrome or Safari.

Re: "Edit website" link does nothing

osd — Thu, 19 Dec 2024 09:11:59 GMT

Firefox is my only option as I run linux.

I have also cleared the cache and even cookies.

None of that worked.

Re: "Edit website" link does nothing

Lou8 — Thu, 26 Dec 2024 11:42:17 GMT

Thanks for your patience @osd !

In this case, I'd suggest contacting our support team by email or phone. They'll be able to escalate this to our team of ecom specialists.