I need help reverify if my sole proprietorship.

Pjw1 — Mon, 30 Dec 2024 01:17:27 GMT

I have had no help from help desk or chat help. Don’t know what to do.

Re: I need help reverify if my sole proprietorship.

Sineaid — Tue, 31 Dec 2024 12:10:37 GMT

Thanks for reaching out to the Community for support with this. Welcome!

While we aren't able to assist with account specific queries via the Community, we can provide general advice and hopefully point you in the right direction to resolve this.

Ordinarily when a business needs to be re-verified, you'll receive an email instructing you to complete this process via your Dashboard. I'd recommend visiting your Dashboard on a PC or Desktop where possible, via this link. You should then see any actions required under the Notifications icon on the top right of your Dashboard.

If you're accessing the link via a mobile device, I'd suggest switching to desktop view from the drop down menu under your profile icon > Request Desktop Site.

If you've already done this, or you're encountering any issues with submitting the requested information, I'd suggest reaching back out to our Customer Success team. They can then look at what's required at an account level, and reach out to our account services team on your behalf if any issues arise.

I hope this helps!

thread I need help reverify if my sole proprietorship. in Online Store

I need help reverify if my sole proprietorship.

Re: I need help reverify if my sole proprietorship.