thread Re: How do I sell digital content in Online Store

How to send link to customers for Digital Items?

BaKari — Tue, 18 Feb 2025 22:27:31 GMT

The title of this thread has been edited by a Square Moderator from the original: "How do I sell digital content"

I am selling books on my site both physical and digital. How do I set up digital content sales. How do I provide customers with a download link after purchase?

Re: How do I sell digital content

_Violet — Tue, 18 Feb 2025 22:26:37 GMT

Hi @BaKari - I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏

Creating items to sell non-tangible products (like online event tickets) is similar to the process of creating tangible goods. The main difference is that you won’t need to set a fulfillment method for these item types, but rather, you’ll have to manually email them with details about redeeming their purchase. For example, emails could include a digital event ticket or a download link.

To send these emails automatically, check out our partnership with SendOwl in our Square App Marketplace.

I hope this information is helpful but please do let me know if you have any additional questions 🙂

Re: How to send link to customers for Digital Items?

Sadew68 — Fri, 06 Feb 2026 12:37:15 GMT

I just set up digital items the same way as physical ones, then leave fulfillment blank. You can add a download link or event details in the description or confirmation email.