thread Re: How place a hold on credit card? in Online Store

How to Setup a Pre-Authorization Hold on a Credit Card?

KiaSal — Wed, 09 Jul 2025 20:42:51 GMT

The title of this thread has been edited by a Square Moderator from the original: How place a hold on credit card?

Hello; is there a way for ust to place a hold/pre authorization on credit cards?

It's no good to simply have a card on-file for a large transaction, as when it comes time to bill, they may not have the balance available for it, or may cancel the card; which is usually handled by preauthorization.

This is pretty basic functionality for other card POS, so how do we do it in Square?

Re: How place a hold on credit card?

Sammie_C — Wed, 09 Jul 2025 20:30:12 GMT

Hi @KiaSal, thank you for your post. I see you are new to the Square Community. Welcome!

It looks like at this time, pre-authorization holds are available for Restaurant users only. We are hoping to expand it to other platforms eventually, but for now, it only available for Restaurant users.

If you would like some additional details on how to get pre-authorization holds setup, here is a great Support article.

I hope this helps a bit! Please let me know if you end up having any other questions about this or anything else Square.