thread Re: Possible to pass processing fees on to customers? in Online Store

Possible to pass processing fees on to customers?

Short_Stash — Mon, 14 Jul 2025 19:05:31 GMT

is there a way to pass the card fee on to customers other then some how baking it in to item costs?

without doing a lot of long winded back end work?

The title of this thread has been edited from the original by a Community Moderator to help with searching threads.

Re: Possible to pass processing fees on to customers?

Kassi_ — Mon, 14 Jul 2025 19:13:16 GMT

Welcome back to the Community, @Short_Stash -

When it comes to off-setting the processing fee for card payments, Square doesn't have a formal setting for this. Other sellers will use service charges to balance out some operational costs. I would recommend checking with a legal or tax professional in your country, just in case.

I know it's not ideal, but I can suggest dropping this on our Ideate board as a Feature Request.

Re: Possible to pass processing fees on to customers?

Short_Stash — Tue, 15 Jul 2025 19:49:26 GMT

then trying to post things here i feel we are just banging our collective heads against a wall and my **bleep** barely gains traction

like you think this would be day 1 conversations who eats the costs ?

customer ,store ,card provider or government

Re: Possible to pass processing fees on to customers?

Short_Stash — Tue, 15 Jul 2025 19:43:07 GMT

yeah i seen the videos where people make it a % service charge but the auto online charge is behind a pay wall and i am a start up ... trying to get managed online and shipping started ... trying to get to the point where i can make something with there services

so ya i can add 4% for the card fess under taxes works for the in person but not online but depending where you look you get different answers for 3 levels of service like one spot will say 2.8%+ 0.30 and other will say +0.10 so how am I going to charge for that and then kindly display it so the person paying understands it that they are paying and what they are paying for.. under policies i say its not refundable as coverage

so the math i am looking at adds up like this and it hurts my head

[in person]

-cash 1.00+ 13% sales tax ..= 1.13

-card 1.00+ 4%+13%= 1.17

[online]

1.00+ ? + ? taxes =0.23 +36 flat shipping = 37.00 ... its like how the hell so how i get 5.73 in taxes divided in some weird math

Re: Possible to pass processing fees on to customers?

Short_Stash — Tue, 15 Jul 2025 19:50:16 GMT

yeah i seen the videos where people make it a % service charge but it is not automatic and the auto online charge is behind a pay wall and i am a start up ... trying to get managed online and shipping started ... trying to get to the point where i can make something with there services

Re: Possible to pass processing fees on to customers?

Short_Stash — Tue, 15 Jul 2025 19:45:13 GMT

Re: Possible to pass processing fees on to customers?

Short_Stash — Tue, 15 Jul 2025 19:45:27 GMT

so the math i am looking at adds up like this and it hurts my head

[in person]

-cash 1.00+ 13% sales tax ..= 1.13

-card 1.00+ 4%+13%= 1.17

[online]

1.00+ ? + ? taxes =0.23 +36 flat shipping = 37.00 ... its like how the hell so how i get 5.73 in taxes divided in some weird math

Re: Possible to pass processing fees on to customers?

Short_Stash — Tue, 15 Jul 2025 20:02:16 GMT