thread Re: Shipping - only to specific geographic regions in Online Store

Shipping - only to specific geographic regions

AnniesSeafood — Wed, 13 Aug 2025 00:03:12 GMT

Hey guys one of our revenue streams is frozen foods. We would like to add shipping to one specific region and it can be defined by postal code ... and NOT allow orders from all other areas.

To be specific - we're 2 hours from a major city - and we can get shipping into that city where we have a lot of our customer base. We have a list of postal codes available to us.

Also ... there are additional regions we COULD ship to at a higher cost to us and in theory we could down the road add a few other cities also but at a different shipping rate.

Can square do this? I don't see a way to set it up.

TIA!

Re: Shipping - only to specific geographic regions

MayaP — Wed, 13 Aug 2025 23:00:05 GMT

You can set up shipping for different locations in your Dashboard under Fulfillment. If you have any other questions or concerns, let me know. I want to help.

Re: Shipping - only to specific geographic regions

AnniesSeafood — Thu, 14 Aug 2025 13:19:40 GMT

I can add our country (Canada) and then province by province. I don't see a way to have only a certain city or postal code.

Re: Shipping - only to specific geographic regions

MayaP — Thu, 14 Aug 2025 23:15:07 GMT

Gotcha @AnniesSeafood. I don't think that is currently available with Square online.

I will tag some experts who can share their insights @lenjobakes @pawffeeshop @ryanwanner @skafte @StevenCheech @Traderandco. Thanks everyone!

If you need anything else please let me know @AnniesSeafood!

Re: Shipping - only to specific geographic regions

lenjobakes — Mon, 25 Aug 2025 15:56:21 GMT

Yikes, @AnniesSeafood! I wish I could be of help, but we actually don't ship.

I know @JTPets has *extensive* shipping knowledge and he is so good at all things Square. (And he's Canadian too!) John - any insights?

Re: Shipping - only to specific geographic regions

MayaP — Wed, 27 Aug 2025 17:13:33 GMT

No worries at all, I really appreciate you following up @lenjobakes! Thank you also for recommending @JTPets. I am looking forward to hearing his thoughts too.

Re: Shipping - only to specific geographic regions

JTPets — Wed, 27 Aug 2025 17:22:15 GMT

Sadly there is not a great work around for this in Square, the best suggestion I have is to leverage, shipping, and local delivery. You can set a radius in the local delivery which will help you restrict your shipping region.

I would love to see Square adopt the solution we were using at doordash when I was working there which was octagons on a map, we could plot a stores delivery radius using tiles similar to a game map from Civiliation would expand its borders

Re: Shipping - only to specific geographic regions

lenjobakes — Fri, 29 Aug 2025 22:05:29 GMT

@AnniesSeafood check out @JTPets' response above ^^^^

Have you tried setting the radius in local delivery for your specific frozen products?

thread Re: Shipping - only to specific geographic regions in Online Store

Shipping - only to specific geographic regions

Re: Shipping - only to specific geographic regions

Hi @AnniesSeafood, thanks for reaching out. I’m happy to help you set up shipping.

Re: Shipping - only to specific geographic regions

Re: Shipping - only to specific geographic regions

Re: Shipping - only to specific geographic regions

Re: Shipping - only to specific geographic regions

Re: Shipping - only to specific geographic regions

Re: Shipping - only to specific geographic regions