Our support team is correct that we are currently unable to support card payment processing in U.S. territories, such as Puerto Rico. This is due to the lack of corporate presence of many industry-wide banks in these regions.

For account-related specifics, please note that due to the public nature of The Seller Community, we are unable to confirm or deny account details here.

If you’re located in Wyoming or another U.S. state and need to process payments, you’ll need to create a new U.S. Square account. At this time you can no update this on your account. You’ll need to meet the identity verification requirements for a U.S. account.

These include:

A valid U.S. Social Security Number (SSN)
A U.S. mailing address

I hope this information helps.

thread Re: Change Store location in Online Store

Change Store location

Re: Change Store location