RSVP/Registration not working

YogawithCara — Thu, 17 Dec 2020 05:26:43 GMT

Hi there

The RSVP/Registration function on my Square profile doesn't seem tp be working. Users can fill in the form, but nothing happens when they click 'submit'.

Thanks.

Re: RSVP/Registration not working

Helen — Thu, 17 Dec 2020 15:29:58 GMT

Hmm @YogawithCara that sounds odd. After they click Submit your customers should see a message like Thank you for your submission on the screen.

This might be a browser issue so you could ask your customers to make sure they're not blocking cookies, to try disabling any browser extensions and to make sure javascript is enabled too.

I recommend calling our CS team so they can take a look at your site. When you call it would be great if you could let the team know if your customers are booking from a mobile device or from a particular browser like Safari or Chrome for example.

thread RSVP/Registration not working in Online Store

RSVP/Registration not working

Re: RSVP/Registration not working