Square Online - Gift Receipt

doc_choc — Fri, 08 Jan 2021 10:10:06 GMT

Hi,

We are using Square Online and have started to use the the Gift Receipt functionality for items on our website. We have noticed when we go to print a gift receipt for inclusion in the parcel as requested by the customer at the item level, it send us to transactions. Not sure if this is correct or a bug? I was expecting to press the button and a receipt is printed that looks like the regular online receipt just with out any financial/transaction details? Should this be the case or is my interpretation of a print gift receipt different?

Could you confirm what the expectations are when the print gift receipt button is pressed?

Many thanks

Re: Square Online - Gift Receipt

tranguyen — Fri, 08 Jan 2021 16:59:39 GMT

Hey @doc_choc, thank you for bringing this to our attention! I've flagged this to the eCommerce team and asked them for clarification on what should be the expected behaviour here. Once I have an update I'll be sure to follow up on this thread.

thread Square Online - Gift Receipt in Online Store

Square Online - Gift Receipt

Re: Square Online - Gift Receipt