Listing an item without the option to purchase online

CharlotteDudley — Tue, 16 Feb 2021 11:26:18 GMT

Hello I hope someone can help. I have an item that is only available after a skin consultation, but I want to be able to list it on my website but the call to action be for them to contact me - so I cant have it available to add to basket. Does anyone know how to do this please? Thank you, Charlotte

Re: Listing an item without the option to purchase online

tranguyen — Tue, 16 Feb 2021 14:14:20 GMT

Hey @CharlotteDudley, thanks for joining the Seller Community!

To stop customers from adding an item to basket, you can:

Set the item stock to 0 so it'll be shown as Out of Stock OR
Disable the Accept Order Online button on your website. This will show a message that the store is not accepting order

You can then add a line in the item description to say that customers can contact you directly for purchase.

Alternatively, rather than creating an item listing, you can create a separate page for this product. The page can still have information like images, item details, etc. and you can add a contact form on the page so customers can get in touch that way.

thread Listing an item without the option to purchase online in Online Store

Listing an item without the option to purchase online

Re: Listing an item without the option to purchase online