thread Re: Can delivery fees be excluded from gift cards? in Online Store

Can delivery fees be excluded from gift cards?

Dirky — Mon, 22 Nov 2021 10:40:41 GMT

Hi,

Is it possible to prevent customers using a physical or e-gift card to pay for delivery fees?

i.e can you limit the gift card to physical items only?

Thanks

Re: Can delivery fees be excluded from gift cards?

Sam_400º — Mon, 22 Nov 2021 18:12:50 GMT

As a business owner, I kinda get where you’re coming from - but if £10 is spent on buying a gift card & then you spend a fiver but then have to pay an extra £2 on postage that would really annoy me as a customer.

Re: Can delivery fees be excluded from gift cards?

Dirky — Mon, 22 Nov 2021 18:50:34 GMT

Heh yeah. However the shipping on the items I sell (liquids with high weight) is generally around £9 but the items can be as low as £4. Also the gift cards were bought on a pay it forward scheme where the customers have also received other incentives and % discounts.

So I’m guessing your answer to my question would be that it’s not possible.