thread Domain says disconnected in Online Store

Domain says disconnected

tillymints — Sun, 23 Jan 2022 19:56:29 GMT

I have set up my website with Square but have a domain with 123reg.

I have completed the set up and amended the dns settings in 123reg but the website is still not showing after waiting more than 48 hours.

I have gone through all aspects of the connection problem and the only issue i see is when looking at the domain and managing the domain it says i am disconnected and it does not amend after i try to attach the domain name.

i just dont know what to look at next to try and get my website up and running.

Re: Domain says disconnected

Emma_ — Mon, 24 Jan 2022 17:34:01 GMT

Hi @tillymints, sorry you're running into this. Can you share a link to your domain? I will check this on my end.

Re: Domain says disconnected

campfire_design — Sat, 13 Aug 2022 18:52:53 GMT

Did you guys get this resolved? I am having massive issues with the SSL certificate not having been issued and when I go to the domain connection it says disconnected, and when I select my own website (as per tillymints above) it won't seem to save the setting and is still showing as disconnected. this is 3 days with no website now. to say I am a little p*ssed off is an understatement.