thread Limit on Printful Products in Square? in Online Store

Limit on Printful Products in Square?

HandonArt — Fri, 25 Feb 2022 19:22:31 GMT

Hi - I recently connected Printful to my Square account. Everything was working perfectly for a while. However now whenever I send a product to my store (from Printful) - I can't see it in the online (weebly) items, yet it does appear in the other item library. Is there a limit to how many products you can push from Printful to Square or is this a bug? It means that I can no longer access products that I've added to my store via the online items which means I can't make them available and update the details for the website. Any suggestions? Thanks in advance. Diane

Re: Limit on Printful Products in Square?

Kassi_ — Sun, 27 Feb 2022 20:34:22 GMT

Welcome back to the Community, @HandonArt -

There wouldn't be a limit on Square's end, but I want to suggest reaching out to our CS Team:

1-855-700-6000.

They will be able to dig into this further to see where the disconnect it or if there is a bug you're experiencing.

Appreciate you reaching out about this!

Re: Limit on Printful Products in Square?

HandonArt — Tue, 01 Mar 2022 21:10:55 GMT

Hi Kassi - thanks for your reply - that's good to hear. Do you have an email I can contact? It's probably easier to provide information/screenshots than trying to explain over the phone. My email is xxxxx@xxxxxxxxx.com if you prefer to reach out there. Kind Regards, Diane

Some of the information on your post has been redacted by a Community Moderator since it contains personal information.

Re: Limit on Printful Products in Square?

Kassi_ — Tue, 01 Mar 2022 21:08:17 GMT

I don't have a direct email for you to send those to, @HandonArt. If you'd like you can send them in a private message through the Community or by email to our CS Team directly with this link.

Thank you!

Re: Limit on Printful Products in Square?

HandonArt — Wed, 02 Mar 2022 17:20:56 GMT

Great thank you will do!