thread Re: Unable to deactivate business in Online Store

Unable to deactivate business

RALGA — Mon, 19 Jun 2023 18:39:18 GMT

Hi There,

I'm trying to deactivate my business but I get a message saying "We’re sorry, but something went wrong."

Anyone know where I'm going wrong?

Thanks

George

Breffni — Tue, 20 Jun 2023 10:35:31 GMT

Hi George, thanks for your post.

I'm sorry to see you go!

If you have multiple employees set up, I'd double-check that you are logged in as the account owner when you are trying to deactivate.

Also, try using a different browser if possible.

If it's still not working, please give our support team a call on 0800 - 098 8008, 9AM- 5PM, Mon-Fri - they can try from our end.

Please let me know if there's anything else I can do @RALGA and thank you for being a part of the Community while you were with us!

RALGA — Tue, 27 Jun 2023 08:19:03 GMT

Hi Breffni,

Thanks, I changed browser and it worked.

Hopefully I'll be back with SQUARE in the near future.