thread Re: Discounts online store checkout in Online Store

Discounts online store checkout

Bestens — Thu, 14 Sep 2023 12:35:03 GMT

Hi,

I set up my online store yesterday and everything was working great. I am now having a problem with discounts going through to the checkout.

Buy 12 get 10% discount was working and being deducted at checkout automatically. Not sure what's happened, but now the discount tag and description box still appear in the item pages but when 12+ items added to the basket, the discount is not being auto applied.

Help! Its driving me crazy!!

Cheers

Paul

Re: Discounts online store checkout

Breffni — Fri, 15 Sep 2023 09:07:02 GMT

Hi Paul - thanks for flagging this.

Can you share a link to your site so I can take a closer look and test this out? Thanks

Do you have the discount/voucher enabled for All Items/Categories? It might be worth double-checking those settings.

I'll keep an eye out for your reply! @Bestens

Re: Discounts online store checkout

Bestens — Fri, 15 Sep 2023 09:57:51 GMT

Hi Breffni,

Thanks for the quick reply.

Update, it works in all browsers except Microsoft Edge.

The site is: Home | Bestens Brewery Shop

Much appreciated

Paul